Email Settings

Email Settings

Find it Quickly: Settings > Email settings

Find the video tutorial here.
Your email settings use an SMTP system. This means that when customers create a profile, the confirmation email that is sent to them can be automated. For more information about the SMTP system, click here. 

How do email settings work?

By default, all emails are sent via Mindseed's email servers. However, you are advised to set up your own SMTP server settings so that any transactional emails are sent via your email server.

Why do I need email settings and for what are they used?

The Mindseed email settings are used to send all automatic transactional emails from your Mindseed website; by adding the SMTP settings, your email will be recognized as the sender. 

  1. Welcome User mail
  2. Confirm order mail
  3. Cancelled order mail
  4. Enrolment mail
  5. Unenrolment mail
  6. Access request mail
  7. Access approved mail
  8. Access declined mail

What is TLS?

For more information about the TLS (transport layer security), click here.

Based on the above, here are the two options in simple words:

If the TLS Auto option is chosen, the security process provided by the TLS will be automated.

If the TLS Auto option is not chosen, the security process provided by the TLS will not be automated.

What is SSL?

It is another security process named Secure Socket Layer. For more information about SSL, click here. 

Note: that we recommend you use a secure connection because emails can be filtered
into spam because of a firewall.

Is your email a Gmail or G-Suite ?

Gmail and G-Suite accounts block 3rd party services from using the SMTP service by default. In case you experience such an issue while setting up your email settings please follow this article to enable access to less secure apps.

Less secure apps & your Google Account

 Example Configuration for Gmail or Gsuite.

Smtp domain: example.com
Smtp host: smtp.gmail.com
Smtp port: 587
Send emails as: no-reply@example.com
Send a copy of all emails to: no-reply@example.com
Requires authentication: Leave blank
Authentication type: SSL or TLS
Enable Start TLS Auto: The value should be checked
Smtp username: contact@example.com
Smtp password: ••••••••••••••


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